I have regularly complained about the lack of opportunities to get my hands on books in my library job (mostly my job is focused on technology support). Suggesting books to readers is one of my favorite things to do, and the lack of people asking for recommendations at my job has led me to find other outlets for my ardent desire to get good books into the hands of readers. But maybe I barked at the wrong tree. Travel + Leisure reported that a West Palm Beach, Florida hotel has a “book butler” on call so that its temporary renters can get book delivery on demand.
Readers who too often finish a book before their trip is over or forget to pack a book at all will be happy! Ben West Palm guests can now simply dial “0” to request delivery to their hotel room. The book fun continues with a custom tassel bookmark. If the guest feels hungry, he can order a “book bite”. Book Bites offer reader guests an additional sensory experience with their books: small plates of food that are specially tailored to the title of their choice. In the meantime, the delivered book is intended for safekeeping if the guest so wishes. Otherwise, it can be donated to the West Palm Beach Library Foundation, which supports the library and its offerings. Guests returning to Ben West Palm will enjoy new selections seasonally.
The Ben West Palm is partnering with the Palm Beach Book Store to make this book dream come true for guests who love to read. It’s also the perfect special offer on this hotel, which is inspired by the nearby estate of writer Byrd Dewey, Ben Trovato. Other literary features can be seen at the hotel, including secret sliding bookshelves and a work of art showing Dewey made from books. The Ben West Palm is part of the Marriott autograph collection and one of more than 170 independent hotels that stand out for their uniqueness. Marriott explains, “Everyone [hotel] is a product of passion and a personal realization of the vision of the individual founder, which makes every hotel unique and special: just like nothing else. The hotels in the Autograph Collection have been hand-picked to promote their craftsmanship and different perspectives on design and hospitality. They offer rich moments that leave a lasting impression. “I don’t know about you, but the free delivery of books to my hotel room certainly counts as something that would make a lasting impression on me.
In particular, as the hospitality industry has suffered a sizeable blow as a result of the COVID-19 pandemic, hotels and other similar establishments must look for ways to differentiate themselves from their competitors. Ben West Palm does this wonderfully with the Book Butler program, focusing on solutions that are inspired by local partners and fit their existing theme. Palm Beach Illustrated General Manager Bernardo Neto reported, “We know the importance of supporting independent neighborhood businesses and giving back to our community, especially in the current economic climate …” added Candice Cohen, Founder of The Palm Beach Book Store : “During the pandemic, it was particularly important that we continue to connect our customers with books.”
At Book Riot we couldn’t come to an agreement. There is so much to be said about how books have escorted us through the pandemic, whether by waiting patiently on our shelves until we’re ready or forcibly turning the pages as we seek out a profound escape from one Looking for a world plunged into more chaos than usual. Understanding mankind’s special relationship with books, Ben West Palm’s Book Butler program is a clear winner.
Looking ahead, Palm Beach Illustrated also noted that the Book Butler program is not in its final form. Rather, plans are being made to win authors for events for guests.
Do you want more book trips? Check out these literal Airbnbs and check out our literary tourism archives to plan your next book-inspired adventure.